(If you have a question that's not on this list, feel free to email pals@pediatricfocus.org or leave voicemail at 503-972-8947.) I can't get the CD to work. Contact the American Heart Association for tech support at 877-242-4277, or visit their support page. I tried to leave voicemail and I got a fax machine. Sorry. We use a messaging service that can usually tell the difference between a voice message and a fax, but sometimes it errs. Please just try again, and if it still doesn't work please email us. I lost my PALS card, can I get a new copy of it? Yes. It'll cost you four dollars. Just tell us who you are and where we should mail it. Whom do I make checks out to? OREF (Oregon Research and Education Foundation), a local nonprofit that serves as an umbrella organization for several medical-education programs. Tax ID number 93-0867408 if you're curious. My last PALS class was early September, 2007. Can I take a one-day recert in late September, 2009? Yes. Your card is good through the end of the month (and should say so). Where are your classes now? We're teaching our Portland-area classes at Providence St. Vincent Medical Center The address is 9205 SW Barnes Rd; Portland, OR, 97225. And now for some I'm not 100% clear on the registration procedure. See this page for some often-neglected details about the process. I heard Dr. Cristofani is at St. Vincent now? What's up with that? Well, Legacy declined to renew her contract after July 2006, and then St. Vincent offered her a job as a hospitalist in their new peds department, and she's pretty much landed on her feet. You should feel free to ask her yourself, though — she really doesn't mind talking about it, though she always hesitates to be the first one to bring it up. Her new pager is 503-301-3029, and her email is cynthia.cristofani@providence.org. How do you pronounce "Cristofani"? "krisst-OFF-uh-nee". Maintained by Daniel and Karen Cristofani. Last updated 2009-11-17.