(If you have a question that's not on this list,
feel free to email pals@pediatricfocus.org
or leave voicemail at 503-662-3383.)
I can't get the CD to work.
Contact the American Heart Association for tech support at 877-242-4277, or visit their
support page.
I tried to leave voicemail and I got a fax machine.
Sorry. We use a messaging service that can usually tell the difference between a voice message
and a fax, but sometimes it errs. Please just try again, and if it still doesn't work please email us.
I lost my PALS card, can I get a new copy of it?
Yes. It'll cost you four dollars. Just tell us who you are and where we should mail it.
Whom do I make checks out to?
OREF (Oregon Research and Education Foundation), a local nonprofit that serves as an
umbrella organization for several medical-education programs. Tax ID number 93-0867408 if
you're curious.
My last PALS class was early September, 2007. Can I take a one-day recert in late
September, 2009?
Yes. Your card is good through the end of the month (and should say so).
Where are your classes now?
We're teaching our Portland-area classes at Providence St. Vincent Medical Center
The address is 9205 SW Barnes Rd; Portland, OR, 97225.
I'm not 100% clear on the registration procedure.
See this page for some often-neglected details about the process.
I heard Dr. Cristofani is at St. Vincent now? What's up with that?
Well, Legacy declined to renew her contract after July 2006, and then St. Vincent offered her a
job as a hospitalist in their new peds department, and she's pretty much landed on her feet. You
should feel free to ask her yourself, though — she really doesn't mind talking about it, though
she always hesitates to be the first one to bring it up. Her new pager is 503-301-3029, and her
email is cynthia.cristofani@providence.org.
How do you pronounce "Cristofani"?
"krisst-OFF-uh-nee".
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